Shipping policy
Shipping Policy
Effective Date: [Insert Date]
At Salil Limited Company, we strive to provide a seamless shopping experience with fast and reliable shipping. Please read our shipping policy below to understand how we handle your orders and deliveries.
1. Shipping Methods & Costs
We currently offer shipping within Saudi Arabia (KSA) only. Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order. During the checkout process, you will be able to select your preferred shipping method and see the associated costs.
Available Shipping Methods:
- Standard Shipping: Estimated delivery within 3-7 working days from the order confirmation date.
Shipping fees will be clearly displayed at checkout before you confirm your order.
2. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
The processing time is separate from delivery times, which means the total delivery time will be the processing time plus the shipping time.
3. Shipping Restrictions
At this time, we only ship within Saudi Arabia (KSA). We do not offer international shipping. We are currently unable to ship to P.O. boxes or other non-physical addresses.
4. Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package in real-time through the shipping carrier’s website or contact our customer service for assistance.
5. Delivery Times
Estimated delivery time for all orders within Saudi Arabia is between 3 to 7 working days from the order confirmation date. Please note that delivery times may vary slightly depending on your location and the carrier's schedule.
We recommend allowing extra time for deliveries during holidays or peak shopping seasons.
6. Damaged or Lost Orders
If your order is damaged or lost during transit, please contact us within 5 working days of receiving your order or noticing an issue. We will assist you in resolving the matter and ensure your order is delivered in good condition.
7. Shipping Address Accuracy
Please double-check that your shipping address is correct before completing your purchase. Salil Limited Company is not responsible for any delays or lost shipments due to inaccurate or incomplete addresses. If you realize there is an error in your address after placing the order, please contact us immediately at [Insert contact email/phone number] to correct it before shipment.
8. Free Shipping
We offer free shipping on 200 Sar orders within Saudi Arabia.
9. Customs Duties and Taxes
Since we only ship within Saudi Arabia, there are no additional customs duties or taxes applied to your orders.
10. Changes to Shipping Policy
Salil Limited Company reserves the right to update or modify this shipping policy at any time. Please check back regularly to stay informed of any changes.